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CASE STUDIES > Hightech Industry Solutions

SAP All-In-One ERP Package for High-tech Industry
In the high-tech industry, intensifying competition and rapidly evolving products make speed and accuracy as basic business necessities. In this environment, companies need sophisticated systems and tools for handling everything - from production to customer services. To succeed, the companies must deliver a wide range of products on time, and in line with defined specifications. Besides technical expertise, they must also draw on powerful management resources, and be highly adaptable and innovative. To satisfy customer needs, the companies must be capable of responding to changes no matter where they occur in the product life cycle.

Software companies investigating the use of integrated application software packages to meet their sales and distribution needs often find that their specific requirements are not met by standard products. Software companies' sales and distribution systems must be capable of handling a wide range of product licensing, billing, maintenance, and service arrangements.

Challenges abound for Small and Midsize Enterprises (SME) competing in today’s dynamic business environments. They must be more efficient and competitive as the pressures on personnel, financial, and IT resources continue to grow. For survival and growth, enterprise systems must be both excellent and adaptable. They must empower their people with the latest information, applications and services to make better business decisions. Lack of sufficient financial, technical, and personnel resources to implement these solutions can, however, become a huge constraint in implementing enterprise IT solutions.

Therefore, the need of the hour is a hassle-free path to an agile SAP implementation that combines best-practice business processes with manageable risk, reduced timelines, affordable costs and, most importantly, minimal business disruption.

Smarttech HighTech Industry Solution
SmartTech HighTech Industry Solutions automate and streamline business processes in high-tech companies worldwide. These are a set of solutions that help high-tech Original Equipment Manufacturers (OEM), Semiconductor and Component Manufacturers, Electronics Manufacturing Services (EMS) and Software Providers run their businesses better.
SmartTech HighTech Industry Solutions can gain visibility across the entire value chain, empowering clients to make more efficient and timely decisions. They minimize implementation time and risk - so clients can rapidly build an adaptive business network - seize new revenue streams, and respond to changing market conditions. And all th

Smarttech HighTech Key Features

Software License
A software license represents an agreement between a vendor and a customer for a product. Consequently, each license includes only one product reference.
SmartTech HighTech software license is represented by a serial number, which can be created as a line item in a standard sales document. Clients can also create a software license in an inquiry, depending on the business process involved.

IBASE Database 
The Installed Base (IBASE) database contains software license information. Each license is identified in the IBASE by a key consisting of both the software material master number and serial number. The material number refers to a record for the software product in the SAP material master. The serial number is assigned either by client or by the system according to client's custom settings.

Types of information recorded in the IBASE for each license number:

• Equipment number
  
• Current and historical sales document numbers
  
• Current and historical service document numbers
• Business partners
• Configuration information
• Status
  

Smarttech HighTech for Fabless Semiconductor Manufacturing
SmartTech HighTech for Fabless Semiconductor is an extension and enhancement of standard SAP functionality designed specifically for the semiconductor industry.

• Process order maintenance – includes process order split for manufacturing process orders in different locations or
  with different methods, process order merger to combine two orders for processing, and rework insert and restart to
  permit the reworking of all or part of a process order.
• Batch traceability – includes the ability to copy data and values from one batch to another, to perform batch characteris
  tic searches across batch class types and materials, and to report on the genealogy of a batch.
• Quality management – includes enhanced chart monitoring, the ability to use Western Electric Rules, and to create
  cross-operational and material custom parameters.

Distributor Reseller Management (DRM)
DRM is designed to enable an enterprise to successfully meet business challenges associated with the distribution and resale of high technology products such as computer systems, semiconductors, networks, peripherals, software, and other electronic devices. These products reach end users through a chain of intermediaries that share complex relationships with manufacturers and suppliers.

Smarttech HighTech - Key Business Process

Time-to-Market
Product Development and CollaborationPrototype DevelopmentProduct Data Collaboration with SubcontractorECM - for Make-to-Stock (MTS) ProductionECM - for Configure-to-Order (CTO) Production

Procure-to-Pay
H88: Quality Management in Procurement

Plan-to-Make
SOP, Long Term Planning and Capacity EvaluationMTS - Production with Ext. Processing and Serial NosMTS - Production with Batch Mgmt, WM, and HUMMTS - Production with Prod. Versions and KanbanMTO - Production with Repetitive Manuf., 3rd-Party Order Procurement and SubcontractingMTO - Production with Serialization/RosettaNet (RN) - SAP XI Integration

Quote-to-Cash
CTO - Production with Variant Configuration (VC) and Assembly ProcessingCTO - Production with VC and Credit Limit CheckCTO - Production with VC and Legal ControlCTO - Production with VC and Material Variant

After Sales Support
Service Management - On-Site ServiceService Management - Repairs at Plant / Repair Order ProcessingService Management - Material Exchange ProcessingService Management - Returns Processing and RefurbishmentService Management - Spare Parts Sales Order Processing

Enterprise Management & Support
SAP NetWeaver Portal - Sales RepresentativeSAP NetWeaver Portal - Purchasing AgentSAP NetWeaver Portal - Plant ManagerSAP NetWeaver Portal - Production SupervisorAnalytics for High Tech

Integration
SmartTech HighTech Industry Solution supports sufficient integration with Financial Accounting and Controlling the Internal Accounting, which helps the consumer products companies identify the place of cost occurrence in their organization.

Affordable Solution for Midsize Companies
The SmartTech HighTech Industry Solution is a highly practical approach to deploying a world-class system and establishing business operations that provide the best advantages of application software and business practices without the effort of rediscovery and customized design. The results are predictable; time and cost are known in advance, and risk and business disruption is minimized. Since the solution is delivered as a complete, demonstrable system with full documentation, clients' personnel can focus on project execution rather than system design, limiting the interruption to regular responsibilities, and attendant disruption to the business during the project.

Companies can purchase the solution to automate and streamline business processes globally, as well as easily integrate merged or acquired organizations into core operations. At the same time, businesses can purchase the SAP NetWeaver platform to rapidly respond to changing market opportunities – making the most of ever-shortening product life cycles – by quickly rolling out new SAP applications, integrating other applications, and developing composite applications.

Moreover, the business advantages that led clients to make the ERP investment can be realized sooner. Some of these include better end-to-end process and supply chain visibility, improved process efficiencies, enhanced ability of the enterprise to capitalize on growth opportunities with scalable solution, improved asset utilization, performance, and improved transaction efficiency.

For more information on SmartTech High Tech Industry package visit www.smartsoftus.com.

Smartsoft is ready with its SAP Consumer Products Industry package to meet the needs of small and midsized enterprises.

Other sectors served are:

• Media and Entertainment
• Consumer Products AFS Solutions